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The company’s primary quality objectives are to
- Consistently produce merchandise in strict compliance with the customer’s requirements, as contracted in terms of specification, description or formal instructions whilst adhering to the relevant legislation, British, European and International Standards (including ISO 9000 -2000).
- Set Key Performance Indicators which will be reviewed at the Quality System Review, with the aim of making year on year improvement.
- Support the company’s manufacturing facilities with all the necessary equipment, resources and training to achieve the required levels of compliance.
- Win quality approval of new customers and become one of the U.K.’s Leading Specialist Knitted Fabric Manufacturers.
- Strengthen the prospects of W Ball & Son and all its employees through its ISO 9000 quality system. Quality is the responsibility of everyone and for the ultimate benefit of everyone in the company.
IMPLEMENTATION
It is a part of the duties of every manager in the company to ensure that all staff in his or her department are fully aware of the Quality Policy and of their responsibilities in connection with it.
All employees will be given a copy of the Quality Policy which is on display on the main noticeboard in the factory.
I endorse the contents of this manual and require all personnel to make full use of it.
Signed Managing Director |
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